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Can I Consider a Candidate’s Social Media Presence When Making a Hiring Decision?

Dear Kristy,  When I’m interviewing candidates, I sometimes wonder if I should check their social media. It seems like it could give me extra insight into who they truly are outside of the interview, but I also don’t want to cross any lines or get into legal trouble. Can I consider a candidate’s social media […]

How Can I Know if A New Hire Will Truly Be the Right Fit for the Job and the Team?

Dear Kristy,  I’ve been burned a few times now by hires who looked great on paper but didn’t last more than a few months. I feel like I’m gambling every time I make an offer. How do you really know if someone is going to be the right fit—not just for the job, but for […]

At What Stage Should a Business Consider Hiring a Full-Time HR Manager?

Dear Kristy,  At what stage should a business consider hiring a full-time HR manager? Great question! The need for a full-time HR manager depends on your business’s size and stage of growth. Here are some signs it might be time: Fractional HR Support: A Flexible Option If you’re not ready for a full-time hire, consider […]

Is Onboarding Really That Important if Previous Good Hires Have Done Fine Without It?

Dear Kristy,  How important is onboarding, really? I’ve hired good people before without making a big production out of it, and they managed just fine. Fair question—and a common one. But just because someone can figure things out on their own doesn’t mean they should have to. Onboarding isn’t about handholding; it’s about providing new […]

How Do I Handle Candidates Getting Counteroffers from Current Employers?

Dear Kristy,  How do I handle it when a candidate gets a counteroffer from their current employer? Counteroffers can be frustrating, but they also reveal important insights. How you respond can make or break the hire. During the process, ask the candidate: “What would make you stay at your current company?” or “How would you […]

How Can I Keep Hiring Moving Without Losing Top Talent?

Dear Kristy,  I understand the importance of hiring slowly, but how can I keep the process moving without rushing decisions or losing top candidates? In today’s competitive job market, the “hire slow, fire fast” mantra is widely embraced. While it’s crucial to take the time to evaluate candidates carefully to ensure a long-term fit, it’s […]

Why Aren’t Candidates Calling Me Back?

Dear Kristy,  Why Aren’t Candidates Calling Me Back? One of the biggest frustrations I hear from hiring managers is, “Why do candidates ghost me?” You invest time in reviewing résumés, scheduling interviews, and making offers—only to be met with silence. It’s frustrating, but before blaming the candidates, take a step back and evaluate your process. […]

What’s the Key to Authentic Recruiting?

Dear Kristy,  What’s the Key to Authentic Recruiting? In the fast-paced world of recruiting, getting lost in the sea of job descriptions, résumés, and automated messages is easy. But the heart of successful recruiting lies in something simpler: building authentic relationships. This week, a candidate asked, “Why should I choose your client’s company over another?” […]

What Is the Best Way to Communicate with Candidates?

Dear Kristy,  What is the best way to communicate with candidates? In today’s competitive hiring market, effective communication with candidates requires a blend of transparency, personalization, and responsiveness. Here are some key approaches: Employers can attract top talent and enhance the candidate experience by fostering clear, open, and respectful communication.

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Dear Kristy: Is The Great Resignation affecting the restoration industry?

Dear Kristy, I’ve been reading articles about something called The Great Resignation. How do you foresee this impacting hiring and retention in the restoration industry?   Thanks, Johanna in Chicago Hello Johanna! In March of this year, Wylander had its busiest month for new acquisitions ever, and we can tell you that pace really has […]