Integrity is important in every business (unless, I suppose, you’re part of the mob, but even then there’s a code to follow), but you could argue it reaches critical importance in the restoration and cleaning industry. Our teams are inside homes and businesses every day, filled with thousands of dollars in valuables, and charged with […]
One of my favorite ways to find new talent for my company is to engage with customer service people I meet while out and about every day. This could be a stellar server at a local restaurant; a friendly, smiling, helpful cashier at the grocery or hardware store; an employee at a full-service gas station […]
While we aren’t in a post-COVID world just yet, as I sit to write this in late December of 2020, there is some relief in sight with some approved vaccines. While the construction/restoration industry is different from desk jobs that went remote in March and likely remain so, there are some lessons we can take […]
This blog is for candidates and contractors, alike! Candidates… if you’re looking to get noticed and get hits on your resume, these keywords are for you! Contractors… if you’re hiring for your restoration company, using these keywords while you search for candidates can cut your search time down considerably! When our recruiters sit down to […]
Millennials have long been classified as lazy, entitled, disloyal, self-centered, and a whole slew of other things. What if we told you that isn’t actually the case, and harnessing their positive traits and learning how to lead and nurture millennials could reap big rewards for your restoration company? According to a 2015 study by FMI, […]
Recruiters an headhunters these days seem to be about a dime a dozen. However, they are not all created equal, nor offer the services and value to their clients. There are several criteria to consider when finding the right recruiting company, and recruiter, for your restoration or construction company. Fields Of Expertise Some recruiting companies […]
The first two articles in this four-part series on Emotional Intelligence (EQ) (part I, part 2) introduced the overall concept and explored the characteristics that are widely believed to make up what is termed “personal competence”—our ability to stay aware of our emotions and manage our behavior and tendencies. The last two installments will focus on […]
Part one in this four-part series provided an introduction to the concept of Emotional Intelligence (EQ), including identification of the four characteristics that are generally agreed to be at its core. The first characteristic, self-awareness—thoroughly understanding yourself and your effect on others—was reviewed. This included our personal strengths and weaknesses relative to our emotions, how they […]
It isn’t necessarily the smartest people who are the most successful or feel most fulfilled in life. You may know someone who is academically smart yet is socially inept and unsuccessful at work or in their personal relationships. Many believe that focusing on and learning to raise your Emotional Intelligence (EQ) can help you more […]
At Wylander, we are working hard with many restoration contractors who are working harder than ever during the covronavirus/COVID-19 pandemic. Most states consider restoration companies “essential businesses” as they are offering cleaning and disinfection services to their communities, in addition to responding to fire and water damage incidents. This also brings a lot of questions […]
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